International acceleration of an e-health scale-up
Supporting a digital health solutions provider in its expansion strategy across 5 new markets (Greece, Spain, Saudi Arabia, Croatia, and Finland).
Client
Bow Medical | Supported by Extens.eu (investment fund dedicated to healthcare software)
Project Timeline<br><br>
2021-2024
Services
Product Owner International ; Project Manager Officer ; Alliance Manager.
1
Client Background
The client is a digital solutions provider for the healthcare sector, aiming to establish a presence in multiple international markets. Their goal was to roll out their innovative solutions across a variety of healthcare institutions while complying with the specific regulatory frameworks of each country.
2
Challenge Faced
The main challenge lay in managing regulatory differences and coordinating multidisciplinary teams to deploy the solution across multicultural contexts. The objective was to accelerate adoption while minimizing implementation timelines. The biggest hurdle was simplifying the product and developing a pre-configured version.
3
Solution Provided
For each international rollout, we conducted a thorough assessment of national specificities to tailor the product accordingly. The implementation across 20 healthcare institutions was led by a dedicated team of experts. Our expertise in Agile methodologies (Scrum, Kanban, SAFe) streamlined the management of these international projects. One of the most complex challenges was interfacing with diverse Hospital Information Systems (HIS), which required significant efforts in standardization and custom development.
4
Implementation Process
Our approach was structured around several key phases
1
Project Scoping
Defining clinical objectives and regulatory constraints to establish a clear functional scope.
2
Team Coordination
Management of multidisciplinary teams with workflows adapted to hospital constraints.
3
Agile Methodologies
Adoption of SAFe for complex projects, alongside Kanban and Scrum.
4
Process Optimization
Iterative international deployment acted as a catalyst for improving global processes.
5
Results & Impact
The actions taken led to tangible results:
Reduced Timelines
10% reduction in delivery times, accelerating time-to-market.
Ensured Compliance
Full compliance with local regulations, enabling the signing of new hospital partnerships.
Improved Customer Experience
15% increase in satisfaction thanks to proactive and personalized project management.
Rapid Adoption
Accelerated integration of the solution in each market through an approach adapted to local conditions.
6
Conclusion
This project showcases JuliaShift’s ability to lead complex international rollouts by combining regulatory expertise, agile methodologies, and tailored support—ensuring rapid and sustainable growth.
